Refund policy

Return & Refund Policy

Order Cancellations

Orders are processed shortly after they are placed. Because our products are made to order, we cannot guarantee cancellations or modifications once production has begun.

If you need to cancel or modify your order, please contact us as soon as possible at info@bandidosclothing.com. We will do our best to accommodate your request if production has not yet started.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us due to an incorrect, incomplete, or undeliverable shipping address provided by the customer, additional shipping charges may apply to resend the order.

If the order has already entered production or has been shipped, we cannot guarantee modifications to the shipping address.

Bandidos Clothing Worldwide is not responsible for orders delivered to an incorrect address provided during checkout.

If you notice an error in your shipping address after placing your order, please contact us immediately at info@bandidosclothing.com. While we cannot guarantee changes once production has started, we'll do our best to update your order whenever possible.

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it:

  • Unworn
  • Unused
  • With tags attached
  • In its original packaging

You'll also need your receipt or proof of purchase.

To start a return, please contact us at info@bandidosclothing.com.

Please do not send your purchase back without contacting us first. Once your return request has been approved, we will provide the appropriate return address and return instructions.

If your return is approved, we'll provide detailed instructions on how and where to send your package. Items returned without prior authorization will not be accepted.

If you have any questions regarding returns, you can always contact us at info@bandidosclothing.com.

Damages and Issues

Please inspect your order immediately upon delivery.

If your item is:

  • Defective
  • Damaged during shipping
  • Incorrectly printed
  • The wrong item

please contact us as soon as possible at info@bandidosclothing.com.

We'll evaluate the issue and, when appropriate, provide a replacement or a full refund at no additional cost.

Exceptions / Non-Returnable Items

Because every item is made to order, we cannot accept returns or exchanges for:

  • Buyer's remorse
  • Ordering the wrong size
  • Color preference
  • Change of mind
  • Incorrect shipping information provided by the customer

Please refer to our Size Guide before placing your order, as each product is custom-made and cannot be exchanged due to incorrect size selection.

However, if your order arrives damaged, defective, or incorrectly printed, we'll gladly replace the item or issue a full refund at no additional cost.

Unfortunately, we cannot accept returns on:

  • Sale items
  • Gift cards

Exchanges

The fastest way to receive the item you want is to request a return for the original item (if eligible) and place a new order once your return has been approved.

Lost or Delayed Packages

If your package is lost in transit, please contact us at info@bandidosclothing.com.

We will work directly with the shipping carrier and our fulfillment partners to investigate the issue and provide the best possible resolution.

Please note that we are not responsible for shipping delays caused by:

  • USPS
  • DHL
  • Other shipping carriers
  • Customs clearance
  • Weather conditions
  • High shipping volume
  • Events beyond our reasonable control

If your package is confirmed as lost by the shipping carrier, we'll work with our fulfillment partner to provide a replacement or refund, when applicable.

Fraudulent Claims

Bandidos Clothing Worldwide reserves the right to deny refunds, replacements, or returns in cases of suspected fraud, abuse of our return policy, claims that cannot be verified, or attempts to obtain products or refunds through deceptive practices.

Each request is reviewed individually to ensure a fair resolution for both our customers and our business.

If fraudulent activity is detected, we reserve the right to refuse future orders and take any additional action permitted by applicable law.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

The item must be returned in the same condition in which it was received:

  • Unworn
  • Unused
  • With original tags
  • In its original packaging

Proof of purchase is also required.

Refunds

Once we've received and inspected your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved, please contact us at info@bandidosclothing.com.