Refund policy

Return & Refund Policy

Order Cancellations

Orders are processed shortly after they are placed. Because our products are made to order, we cannot guarantee cancellations or modifications once production has begun.

If you need to cancel or modify your order, please contact us as soon as possible at info@bandidosclothing.com. We will do our best to accommodate your request if production has not yet started.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us due to an incorrect, incomplete, or undeliverable shipping address provided by the customer, additional shipping charges may apply to resend the order.

If the order has already entered production or has been shipped, we cannot guarantee modifications to the shipping address.

Bandidos Clothing Worldwide is not responsible for orders delivered to an incorrect address provided by the customer during checkout.

If you notice an error in your shipping address after placing your order, please contact us immediately at info@bandidosclothing.com. While we cannot guarantee changes once production has started, we will do our best to update your order whenever possible.

Return Policy

You have 14 days after receiving your order to request a return for an eligible item.

To be eligible for a return, the item must be in the same condition in which you received it:

  • Unworn

  • Unused

  • With original tags attached

  • In its original packaging

You will also need your receipt or proof of purchase.

To request a return, contact us at info@bandidosclothing.com.

Please do not send your purchase back without contacting us first. Once your return request has been reviewed and approved, we will provide the appropriate return address and return instructions.

Items returned without prior authorization may not be accepted.

Unless the item arrived damaged, defective, incorrectly printed, or you received the wrong item, return shipping costs for an approved return are the responsibility of the customer, except where otherwise required by applicable law.

If you have any questions regarding returns, contact us at info@bandidosclothing.com.

Damages and Issues

Please inspect your order as soon as possible after delivery.

If your item is:

  • Defective

  • Damaged during shipping

  • Incorrectly printed

  • The wrong item

please contact us as soon as possible at info@bandidosclothing.com.

We will evaluate the issue and, when appropriate, provide a replacement or full refund at no additional cost to you.

We may request photographs or other reasonable documentation to help verify the issue and process your claim.

Exceptions / Non-Returnable Items

Because our products are made to order, we generally cannot accept returns or exchanges for:

  • Buyer's remorse

  • Ordering the wrong size

  • Color preference

  • Change of mind

  • Incorrect shipping information provided by the customer

Please review the applicable Size Guide before placing your order, as each product is made to order and cannot generally be exchanged due to an incorrect size selection.

However, if your order arrives damaged, defective, incorrectly printed, or you receive the wrong item, we will gladly review your claim and, when appropriate, provide a replacement or full refund at no additional cost.

We also do not accept returns on:

  • Gift cards

  • Final-sale items, except when defective, damaged, incorrectly printed, or where otherwise required by law

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.

Exchanges

Because our products are made to order, we do not offer direct exchanges for incorrect sizing, color preference, or change of mind.

If an item is eligible for return, the fastest way to receive the item you want is to request a return for the original item and place a new order once your return has been approved.

If you received an incorrect, damaged, defective, or misprinted item, please contact us at info@bandidosclothing.com so we can provide an appropriate resolution.

Lost or Delayed Packages

If your package appears to be lost in transit, please contact us at info@bandidosclothing.com.

We will work with the shipping carrier and our fulfillment partners to investigate the issue and provide the best possible resolution.

Please note that we are not responsible for shipping delays caused by circumstances outside our reasonable control, including:

  • USPS, DHL, or other shipping carriers

  • Customs clearance

  • Weather conditions

  • High shipping volume

  • Natural disasters

  • Transportation disruptions

  • Other events beyond our reasonable control

If a package is confirmed as lost by the shipping carrier, we will work with our fulfillment partner to provide a replacement or refund when applicable.

Fraudulent Claims

Bandidos Clothing Worldwide reserves the right to deny refunds, replacements, or returns in cases of suspected fraud, abuse of our return policy, unverifiable claims, or attempts to obtain products, replacements, or refunds through deceptive practices.

Each request is reviewed individually to ensure a fair resolution for both our customers and our business.

If fraudulent activity is detected, we reserve the right to refuse future orders and take any additional action permitted by applicable law.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union and applicable consumer law provides you with a statutory right of withdrawal, you may have the right to cancel or return your order within 14 days of receiving it, without providing a reason.

Where this statutory right applies, it takes precedence over any conflicting provisions of this Return & Refund Policy.

To qualify, the item must be returned in the same condition in which it was received:

  • Unworn

  • Unused

  • With original tags

  • In its original packaging

Proof of purchase is also required.

Certain products may be exempt from the statutory right of withdrawal where permitted by applicable law, including goods made to a consumer's specifications or clearly personalized.

To exercise your right of withdrawal, contact us at info@bandidosclothing.com within the applicable period.

Refunds

Once we have received and inspected your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days.

Please remember that your bank, credit card provider, or payment processor may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@bandidosclothing.com.